****** - Verified Buyer
4.5
The bags are wonderful design, they have a shorter / larger diameter hose and a no leak / drip valve that is also germ-proof.These are perfect for bed or wheelchair because the hose is short and keeps the urine from pooling in the hose.This is the only bag I will use, and as far as I sam concerned, should be the only bag in existence.Unfortunately, I received an entire case of 20 that were defects - every single one. The urine would stop emptying from the hose to the bag in about 10 days of use. Every one.Unfortunately it was about one month until I used the first one and found out about the defect. So I got stuck with them.**Update - I actually did not get stuck with them. The company contacted me and made it right with extreme prejudice. They called and asked for the “lot” number of the items and replaced them with a new case at no charge. They also said I need not return the ones I was having a problem with.I really appreciated this solution because I am wheelchair bound and it’s hard to get out and mail packages back.Plus - it was the right thing to do customer service wise.Thanks
